
Expert Assistance for Merits Review Visas:
Review Your Refusal Letter: If your visa is refused or canceled, the Department of Home Affairs will provide a refusal letter that details your right to a merits review. Typically, you will have 28 days to apply for the review, depending on the type of visa.
Submit Your Application: You can apply for a merits review by submitting an application to the ART. The application can be completed online or by filling out the required forms and submitting them by mail. Be sure to include all relevant documents, including any new evidence that you want the ART to consider.
Pay the Application Fee: An application fee must be paid when lodging your merits review request. A reduced fee may be available for those experiencing financial hardship. Fee waivers or reductions can be requested under certain circumstances.
Prepare Your Case: Once your application has been submitted, you can gather additional evidence, correct errors, and provide new documents to strengthen your case. The ART will review all materials and may invite you to attend a hearing to present your case.
After submitting your application, you will likely be invited to a hearing where you can present your case. The hearing is an opportunity to explain why you believe the original visa refusal or cancellation was incorrect. You can also address any new evidence that supports your claim.
​​Hearing Format: The ART may hold the hearing in person, over the phone, or via video conference, depending on your location and preferences.
Representation: While you can represent yourself at the ART, many applicants choose to seek assistance from a migration agent or lawyer to help with the process.
Decision: After reviewing your case, the ART can either uphold, change, or overturn the original decision. They may also refer your case back to the Department of Home Affairs for further consideration.